Cocoon and Hive Shipping Policy
Shipping and Handling
United States Orders
We ship ground via FedEx in the continental US. Your order will arrive 5 to 7 business days from ship date. Signature will be required unless noted by the customer. Free ground shipping is for full price items only, sale items will incur a flat rate shipping fee.
2nd Day Air
Your order will arrive 2 business days from ship date. Order must be received by 1:00pm MST Monday – Friday to ship same day. Signature will be required.
Your order will arrive the next business day. Order must be received by 1:00pm MST Monday – Friday to ship same day. Signature will be required.
Orders received by 1:00pm MT Friday will arrive Saturday. Signature will be required.
Currently we are unable to ship to multiple addresses. Please call customer support at 970-379-2539.
Colorado Sales Tax
All Colorado shipments please add 2.9% sales tax. Orders in Pitkin County call for local tax charges.
International Shipping Policy
International shipping is based on a flat rate per box, two items can be fit in a box. One box costs $120 to ship anywhere in the world.
Customer is responsible for any incurred duty costs.
**Please note we do not take returns or exchanges on international orders. Please be certain of your size before ordering.
Our online inventory comes from the in-store stock. The website is updated every 12 hours. If you purchase an item it is possible the item has been sold in the store and not updated to the website yet. This is especially relevant during the busy times of Christmas and other holidays.